At Canect Digital Agency, we are committed to protecting your privacy and ensuring the security of your personal information. This policy outlines how we collect, use, and safeguard your data.
Last Updated: January 2025
Welcome to Canect Digital Agency's Privacy Policy. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Canect Digital Agency is a premium digital agency based in South Africa, providing web design, marketing, AI solutions, software development, and related digital services to businesses and individuals.
We process your personal information based on the following legal grounds:
We may collect personal information that you voluntarily provide to us when you:
This information may include:
We automatically collect certain information when you visit our website:
We use cookies and similar tracking technologies to enhance your browsing experience. See our Cookies section for more details.
We use the information we collect for various business purposes:
You can opt-out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly. We will never sell your personal information to third parties for marketing purposes.
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
We may share information with trusted third-party service providers who assist us in operating our business, such as:
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas, or government investigations).
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
We implement appropriate technical and organizational measures to protect your personal information:
In the event of a data breach that affects your personal information, we will notify you and relevant authorities as required by applicable law within the specified timeframe.
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but will make every reasonable effort to protect your data.
Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience and analyze website traffic.
You can control cookie settings through your browser preferences. Most browsers allow you to:
By using our website, you consent to our use of cookies in accordance with this Privacy Policy. You can withdraw consent at any time by adjusting your browser settings.
Depending on your location, you may have the following rights regarding your personal information:
To exercise your rights, please contact us at info@canect.co.za or 012 023 2613. We will respond to your request within 30 days.
We may need to verify your identity before processing your request to protect your privacy and security. We may ask for additional information to confirm your identity.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
If you believe your child has provided us with personal information, please contact us immediately. We will take steps to delete such information from our records.
As a digital agency serving clients globally, your information may be transferred to and processed in countries other than your own.
By using our services, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our services after changes indicates your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Phone: 012 023 2613
Email: info@canect.co.za
WhatsApp: Available via website button
Address: South Africa
Hours: Monday-Friday, 8:00 AM - 5:00 PM
For specific privacy-related inquiries, you can contact our Data Protection Officer at privacy@canect.co.za
If you believe we have not addressed your concerns adequately, you have the right to lodge a complaint with your local data protection authority.
We are committed to resolving any privacy concerns you may have. Please contact us first, and we will work to address your concerns promptly and fairly.